We’re committed to improving the financial health of America’s small businesses. We know that our business owners are very busy, so we’re always looking for ways to make things easier for our customers. That’s why innovation is a big part of our culture (it is even one of our core values); team members are encouraged to challenge the status quo and find opportunities for improvement internally.
This year, we decided to formalize it by launching an Innovation Week. Innovation Week, which ran from April 15 – 19, 2019, was a unique opportunity for our development team to step away from the day-to-day and work on solving interesting business challenges. Going into the week, our team was buzzing with great ideas and new concepts to test. We worked on a range of projects from making improvements to our underwriting processes to adding new ways to communicate with our customers. Throughout the week, our goal was to quickly beta projects that will help our team operate efficiently so that we can continue to execute our company’s vision and mission.
Our CTO, Shailen Mistry, summed up Innovation Week the best, “It was a success! Our team worked on innovative projects that solved problems for the company. We were able to hone in on things that saved time, saved money, increased revenue, and/or added value to our customers. Plus, this was a wonderful opportunity for our team to bond and grow.”
Innovation Week was the perfect way to jump into Q2, after a record-breaking Q1. Through experimentation, we learned invaluable lessons that will help us continue to grow and scale as an organization. Plus, we came up with new features that will help us serve our customers better. We can’t wait until the next Innovation Week!